The Clock Identifier is a unique set of letters that starts with a "C" and is used for troubleshooting and support. This guide will walk you through the steps to locate it directly on your clock, in the Idem app, or on the product packaging. If you p
Resetting the Idem Clock restores factory settings. This is useful when transferring the clock to a new user. However, resetting will erase all data. ⚠ Do not reset to fix technical issues. Instead:. That’s it! The clock will now return to its origin
Press and hold the power button for 20 seconds. After the green battery sign, you’ll feel a small buzz and see the Idem logo appear.
If you encounter an issue while setting up your Idem clock and receive a message stating that the QR code is invalid or expired, don't worry! There is a simple solution to resolve this problem. Follow these steps to generate a new QR code and complet