Idem

Changing the time on your Idem Clock

Automatically dimming the clock's screen at night

Battery Life of the Idem Clock

How to Set Up the Idem Smart Clock

How to Invite Another User in the Idem Companion App

How to activate notifications

Setting up a product

How to Send a Reminder

How to Schedule an Event on the Idem Clock

How to Send a Message to the Idem Clock

How to Send a Note to the Idem Clock

How many communications can be displayed at the same time?

Types of communication

Connecting to Wi-Fi

Connecting to Data

Idem's Data Plan

Can the clock connect to a Wi-Fi network that requires opening a browser window?

Connecting the clock to the internet (Data or Wi-Fi)

Getting Started

What’s your return policy?

How do I track my order?

Is the clock covered by a warranty?

Shipping, Returns and Exchanges

Supported languages on the Idem Smart Clock

Is this a talking dementia clock?

Synchronizing two clocks from one app

What happens if the clock is offline?

Is there a protective film on the screen?

What are the buttons on the left side of the Idem Clock for?

Calling your loved one through the clock

Setting up alarms

About the Idem Smart Clock

What is the Idem Companion App?

Supported Languages in the Idem Companion App

User Roles and Permissions in the Idem Companion App

Red and green dots in the Idem Smart Clock app

Accessing the Idem Companion App Outside Canada and the United States

About the Idem Companion App

I don’t have an Idem clock. Can I use the pill dispenser?

Can multiple users manage the pill dispenser?

Does the pill dispenser need to be connected to the Internet?

About the Idem Connected Pill Dispenser

About Idem Products

How to Find Your Clock’s Identifier

How to Reset the Idem Clock

The clock won't turn on, I only see a green battery sign. What should I do?

What to Do if Your Idem Clock QR Code Is Invalid or Expired?

Troubleshooting

Everything you need to set up your Idem products and get started with ease.

All articles

Categories

Getting Started

Shipping, Returns and Exchanges

About Idem Products

Troubleshooting