Take your time. At Idem, we understand that adapting to new products can take time, especially when it comes to your loved ones. That's why we offer a generous 60-day trial period for the Idem Clock. We invite you to explore the Usage Advice and User
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
Our clock is covered by a one-year limited hardware warranty, which protects against defects in materials and workmanship under normal use. This warranty does not cover accidental damage, including drops, water exposure, or other misuse. If your clo