Our clock is covered by a one-year limited hardware warranty, which protects against defects in materials and workmanship under normal use. This warranty does not cover accidental damage, including drops, water exposure, or other misuse. If your clo
If your clock is offline (and doesn't have the data plan activated) it will continue to display all communications scheduled for the next 10 days. However, you won't be able to follow the status of your communications on your mobile app.
The time adjusts automatically, just like your smart phone does. You don't need to adjust time manually.
Yes, you can set up alarms in the Idem companion app on your smart phone. When using the ‘reminders’ communication feature, you can choose an alarm sound and enable a yes/no confirmation request from your loved one. You can also customize how long th
Not yet, but the Idem team is constantly working on making the Idem clock the best communication tool for caregivers and loved ones. Sign up for our newsletter to be the first one to know of the new features that our team develops !. Register here
Yes, this is a talking dementia clock. Active the read-aloud function in the companion app for:. When the user touches the screen, the clock can also read-aloud the time.
The Idem Smart Clock is designed to cater to a diverse user base by supporting multiple languages, ensuring clear communication and ease of use. Supported Display Languages:. Personalized Communications:. Additional Tips:
If you'd like your clock's screen to dim automatically in the evening and return to full brightness in the morning, you can easily schedule this through the app. Open the Idem Companion app on your mobile device. Tap on Settings under the clock's nam
These two buttons are part of the original tablet hardware used to build the IDEM clock. Technically, they are volume control buttons on a standard tablet. However, in the case of the IDEM clock, these buttons are not functional. While the product is
For the time being no. One app can control multiple clocks, but if you want to have two clocks display the same communications, you would have to program the communications twice (once in each clock).
The Idem Smart Clock app includes a helpful visual feature that allows caregivers to track whether reminders have been acknowledged by the clock user. In the past reminders section of the app, you’ll notice red and green dots next to each entry. Thes
Keeping track of your Smart Clock Idem’s battery level is simple and can be done directly from the companion app. Follow the steps below to check the battery percentage and ensure the device remains charged and functional. Open the Idem companion app