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How to Set Up the Idem Smart ClockUpdated 2 days ago

Setting up your Idem Smart Clock is a straightforward process that ensures you can seamlessly send communications and reminders to your loved ones.

Step-by-Step Guide:

  1. Download the Idem Companion App:

    • Available for both Android and iOS devices.
    • Search for "Idem Companion App" in your device's app store and install it.
  2. Create an Account:

    • Open the app and select "Create my account"
    • Enter your e-mail or your phone number and click "Create my account"
    • You'll receive a code by e-mail or SMS (check you Spam folder)
    • Enter that code to finish the process of opening your account on the Idem Companion App
  3. Power the Idem Smart Clock:

    • Plug the clock into a power outlet using the provided adapter.
    • Wait for the clock to boot up; it will display a pairing code.
  4. Choose Connectivity Option:

    • Wi-Fi: On the clock, navigate to Wi-Fi settings and connect to your network.(read this article)
    • Mobile Connection: Ensure your mobile subscription is active through the companion app. (read this article)
  5. Pair the Clock with the App:

    • In the companion app, select "Add New Device."
    • Enter the pairing code displayed on the clock.
    • Once paired, the app will confirm the connection.
  6. Introduce the Clock to Your Loved One:

    • Place the clock in a visible and accessible location.
    • Ensure it's plugged in for continuous operation.
    • For tips on maximizing the clock's benefits, consult our Usage Advice page.


Additional Tips:

  • Ensure the clock is placed in an area with a strong Wi-Fi signal or mobile network coverage.
  • Regularly update the companion app to access new features and improvements.
  • For detailed instructions, refer to our User Guides.


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